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South African Post Office Seeks Monopoly on Online Shopping Deliveries




In a bid to salvage its struggling operations, the South African Post Office (Sapo) is lobbying for an extension of its monopoly over certain postal services, particularly in the realm of online shopping deliveries. The move comes amidst the Post Office's ongoing battle for survival, marked by financial insolvency and a shrinking footprint nationwide.


Sapo's business rescue practitioners (BRPs), Anoosh Rooplal and Juanito Damons, have expressed their hopes to retain exclusivity over parcel deliveries weighing under 1kg. Speaking to MyBroadband, Rooplal outlined the Post Office's ideal outcome from the ongoing legislative review initiated by Communication Minister Mondli Gungubele.


"We are hopeful that we will be granted the allocation. We are waiting to hear back from Minister Gungubele for further public comment," stated Rooplal.


Minister Gungubele's announcement in February 2024 to review the exclusivity period granted to the Post Office for reserved services has stirred discussions nationwide. The move intends to ensure equitable access to basic postal services for all citizens, regardless of geographical location.


The services earmarked for Post Office exclusivity encompass the delivery of letters, postcards, printed materials, and small parcels weighing 1kg or less, among others. However, the Post Office's financial turmoil has impeded its ability to fulfill these obligations effectively.


With liabilities towering at R12.5 billion and assets falling short by R7.9 billion, Sapo has faced severe challenges in meeting its financial commitments. The dire situation has led to the closure of numerous branches and an inability to pay employee benefits and rents.


In a bid to salvage the company, Rooplal and Damons have proposed drastic measures, including slashing up to 6,000 jobs and reducing the branch network to 600 outlets. Efforts to secure funding through the Temporary Employer / Employee Relief Scheme (TERS) have hit roadblocks, with the recent ruling by the Commission for Conciliation, Mediation & Arbitration (CCMA) dashing hopes for a reprieve.


"The BRPs have read and noted the ruling and will abide by the ruling," Rooplal confirmed, emphasizing the inevitability of the impending job cuts affecting nearly 4,889 employees.


Amidst these challenges, the Post Office sees a potential lifeline in retaining its monopoly over online shopping deliveries. By charging courier companies a fee for acting as designated agents, Sapo aims to diversify its revenue streams and bolster its financial stability.


As stakeholders await Minister Gungubele's decision following the public consultation, the fate of the Post Office hangs in the balance, with its monopoly aspirations representing a pivotal juncture in its quest for survival amidst turbulent times.



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